Cancellation Policy


Pre competitive programs:

1) Withdrawals - The Synchro Alberta yearly fee is non-refundable. A $ 10 dollar fee will apply to all withdrawals.  Once classes start, refund will be pro-rated to the end of the 3rd class. After the 3rd class, no refunds will be issued. 

2) If a class does not run due to lack of enrollment, a full refund will be issued.

3) If the swimmer is not strong enough to be part of the class, a full refund will be issued.

Competitive programs:

Any request for cancellation must be forwarded in writing to the EXCEL Head Coach and any Executive Member.   Prior to January 1 post-dated cheques that have been provided will be returned for the months following the month in which the cancellation notice was provided.  If the cancellation occurs anytime after the first of the month, no portion of the month in which the cancellation notice was received will be returned, as all post dated swim payment cheques are dated and deposited on the first of the month.   The Synchro Alberta Registration fee is non refundable, regardless of when the cancellation takes place.   After Jan 1 cancellation refunds will be at the discretion of the Executive.

In the event that a swimmer leaves the Club as a cancellation or termination and there are fees owed  to  the  Club  for  supplies,  travel,  fundraising,  etc.,  these  amounts  will  remain  the responsibility of the swimmer and must either be paid directly or deducted from any reimbursed payment or post dated swim payment cheque.